The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.
This course is CPD Certified with each day equivalent to 6.5 hours of CPD
Supervisory Practice that Drives Engagement, Efficiency and Great Results
WHO SHOULD ATTEND?
Supervisors and top talent in the organization that want to improve their supervisory competency so that they can get the very best results from their leadership, teams and colleagues in pursuit of maximum operational efficiency and the organization’s goals.
Effective supervision is an on-going process that allows a business function to achieve its objectives, considering its capabilities, constraints, and the environment in which it operates. Supervising others is a challenging job requiring effective management of time and projects, team members and often helping other supervisors. Mastery of the supervisory process is vital for effective leader and leadership, managing people and teams to build maximum engagement, efficiency and lasting function growth.
Supervisor Essentials is a proven and very practical approach to supervisory practice that covers all aspects of the supervisory process with particular emphasis on managing time, setting goals, delegating, resolving conflict and control. The program takes a holistic view of the supervisor at the function level and introduces the delegate to the knowledge, skills and attitude required to behave effectively and confidently as a great supervisor of people and teams.
The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.
✓ Create a common perspective of supervision
✓ Determine the supervisory process at the function (department) level
✓ Determine the key tools and techniques that help supervisors master their task
✓ Develop key skills required by an effective supervisor
✓ Provide a straightforward systematic approach for effective supervision
✓ Practice using new knowledge, tools and techniques before returning to work
✓ Produce drive to self-develop in supervision
✓ Produce a positive impact on the overall performance of each delegate and the organization
DAY 1 • SUPERVISION FUNDAMENTALS
Complete a self-assessment questionnaire. Result establishes the individual’s major strengths and weaknesses as a supervisor that will be used later as a basis to set a personal improvement goal.
The Supervisor’s Role
Effective Supervisor Process
Self-Regulation Process (Control)
DAY 2 • PLANNING AND DELEGATION
Effective Delegation Process
Systems for Productivity Improvement
Control for Success
DAY 3 • CONFLICT MANAGEMENT AND TEAM LEADERSHIP PRACTICE
Effective Negotiation Management
The Red & Blue Game is a team game that runs for 2- 3hrs and demonstrates where, when and how an individual’s characteristics and behaviour can change throughout negotiations. Proper professional facilitation and feedback allows the delegates to deliver against the following objectives:
Key Learning Review
Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.
ON-TRACK FOR GROWTH
The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.
REGISTER FOR THIS COURSE
To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.