The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.
This course is CPD Certified with each day equivalent to 6.5 hours of CPD
Effective Minute Taking Practice that Records and Professionally Presents Business Meeting Discussion for Accurate and Easy Future Reference
WHO SHOULD ATTEND?
Secretary staff at all levels in the organisation that want to improve their minute taking competency so that they can get the very best results from their notes taken during any meeting in pursuit of effective performance, efficiency and the organisation’s goals.
Minutes taken during a business meeting provide a record of topics covered. Discussions concerning goals and processes often lead to an open exchange of ideas and solutions, making minute taking difficult at best for those not prepared. Taking good minutes during a business meeting can be a crucial time and headache saver and it’s a skill that is greatly appreciated by employers. Mastery of minute taking is vital for individual, team and organisational performance and for future reference that guide and drive business growth.
Minute Taking is a proven and very practical minute taking program that will help the secretary overcome common problems experienced and seen with minute taking during and after business meetings, including use of acceptable convention, structure, relevancy and presentation. The program also gives attention on how to avoid some of the common pitfalls of minute taking and how to put this learning into practice back at work. The program takes a holistic view of minute taking and introduces the delegate to the knowledge, skills and attitude required to behave effectively and confidently whilst taking notes, arranging and presenting notes taken at any meeting in an effective and professional way.
The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.
By the end of this course delegates will be able to:
✓ Determine minute taking practice and priorities
✓ Determine a variety of techniques to ensure you have the best support when minute taking
✓Develop key note taking skills that observe accepted minuting conventions, including:
✓ Create an effective agenda that will help run smooth meetings
✓ Practice key skills and techniques learnt before returning to work
✓ Produce drive to self-develop in minute taking
✓ Produce positive impact on the overall performance of each delegate and the organization
DAY 1 • MINUTE TAKING – FOUNDATIONS
Facilitated Group Discussion and Exercises
The following key learning points are given through facilitated group discussions where the trainer first places key learning point and then leads, guides and challenges the delegates to consider their own practice and experiences at work in these areas. These discussions and exercises are very interactive, fun and delivered in a way that provides actionable insights into how new knowledge and skills learned will be used on the job.
What should good minutes achieve?
Effective Minute Taking
Are you listening?
Organisational hints, tips and tools
What makes a good agenda?
DAY 2 • MINUTE TAKING – POLISH AND PRESENTATION
Recap Day 1
Key learning points from day 1
Facilitated Group Discussion and Exercises
Key learning points are given through facilitated group discussions; our methodology and the benefits of this process have been explained in day 1.
The right minutes for your meeting – layout and style
Techniques for writing good notes or minutes
Polishing your prose
Putting it all into Practice
Each small group will take a turn to take minutes during the mini meeting; each group will then check with each other that they recorded similar/same points; collectively they will produce a “minute” of their agenda item. And finally the whole class will agree if this is a true reflection of the item discussed.
Key Learning Review
Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.
ON-TRACK FOR GROWTH
The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.
REGISTER FOR THIS COURSE
To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.