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This course is CPD Certified with each day equivalent to 6.5 hours of CPD

Managing Cultural Diversity

Duration : 1 day 

Different People Results in Creativity and Better Performance




First time managers and top talent at all levels in the organization that want to learn or improve their cultural management competency so that they can get the very best results from their leadership, teams and colleagues in pursuit of maximum effectiveness, efficiency and great results.




An effective organisation is one which recognises and maximises the differences that exist within individuals whether they be age, sexual orientation, gender, race or disability.


Managing Cultural Diversity is an intensive one day training course that explores the issues surrounding diversity in the workplace, the legislation that exists and that which doesn’t, best practice and the benefits that a diverse workforce can bring to your organisation.


The program gives particular attention to organisation (you and others), multitasking, negotiating, communicating and change as it is these areas that we often find working with different people fail.  The program takes a holistic view and introduces the delegate to the knowledge, skills and attitude required to behave effectively and confidently as a great staff member that contributes significantly to their organisation’s community and growth.


The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.




By the end of this course delegates will be able to:


✓ Determine cultural diversity

✓ Achieve a clear understanding of diversity and the different forms it can take.

✓ Understand the differences between diversity and equal opportunities.

✓ Recognise the benefits that diversity can bring to your organisation.

✓ Build a business case for introducing a culture positively embracing diversity into your organisation.

✓ Understand the key employment legislation and the impact on your business.

✓ Produce positive impact on the overall performance of each delegate and the organization






What is Cultural Diversity?

  • A definition
  • What does that mean in your workplace?


Diversity and Equal Opportunities

  • The differences explained
  • Activity – Exercise Minority Report


What is the Impact of Diversity on Your Business?

  • Activity – How Diverse is your team?
  • What are the benefits? Who for?
  • The effect of diversity on organizational behaviour


Where is your organisation?

  • The impact of demographic and market changes
  • What does that mean in your workplace in your town?


Managing Diversity at Work

  • Activity – are you Ok with this?
  • Local, National, Regional, International Legislation


Age Discrimination

  • What should you or should you not say or write?
  • What processes at work does this impact?


Implementing diversity in your workplace

  • Activity – assess your workplace for diversity
  • Activity – what steps should be taken next?


Key Learning Review

  • Group discussion and professional feedback to consolidate key learning. Delegates will leave the day with a list of development activities to improve their cultural management competency back at work.


Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.



The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.



To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.


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