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CERTIFICATION
This course is CPD Certified with each day equivalent to 6.5 hours of CPD
Duration : 2 days
Essential Interviewing Practice That Identifies the Best Talent for Any Job
WHO SHOULD ATTEND?
Leaders, directors, managers at all levels and top talent in the organization that want to improve their interviewing competency so that they can get the very best results from their selection activity in pursuit of the organization’s goals.
PROGRAM DESCRIPTION
Failings in the recruitment and selection process can do more damage to your organisation than almost any other factor. Matching the right person to the right role is vital and so the better the quality of information shared at any interview the better the results will be! Mastery of effective interviewing practice is vital for effective selection processes that attracts and retaining the best talent for any job. The average cost of replacing a professional employee is around £10,000. Research has shown that comprehensive training in behavioural competence interviewing techniques significantly improves the effectiveness of interviewers resulting in more objective, cost saving, decisions.
Interviewing Skills is a proven approach to effective interviewing that considers the fundamentals of the interview process with particular attention given to preparation and technique as it is these areas that we often find interviewing practice fails. The program takes a holistic view of interviewing practice and will help the delegate gain the specialist knowledge and skills required to effectively manage any selection interview for great results.
The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.
PROGRAM OBJECTIVES
✓Identified a range of selection tools.
✓Discussed some of the common myths associated with selection.
✓Described the differences between personality, attitude and behaviour.
✓Described techniques for creating rapport with candidates.
✓Discussed the use of behavioural competencies in candidate selection.
✓Written interview questions to elicit evidence of competence.
✓Described some common biases in selection.
✓Applied the ORCE model in recording and classifying evidence to make objective selection decisions.
✓Practiced the skills of effective interviewing.
✓Analysed their interviewing style to identify strengths and areas for development.
✓Used their analysis to devise a short action plan
✓Produce drive to self-develop in interviewing practice
✓Produce positive impact on the overall performance of each delegate and the organization
DAY 1 • INTERVIEWING FUNDAMENTALS
Selection Tools
Selection Interviewing
Preparation
Creating Rapport
Question Types
Problems and Challenges
Probing
DAY 2 • INTERVIEWING IN ACTION
Biases
Making decisions
“The Interview”
Action Planning
Different Types of Interviewing
Key Learning Review
IN ADVANCE
Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.
ON-TRACK FOR GROWTH
The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.
REGISTER FOR THIS COURSE
To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.