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The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.


This course is CPD Certified with each day equivalent to 6.5 hours of CPD


HR Essentials

Duration : 1 day

Resource (HR) Management Essentials for Great Results



Professionals new to the HR function, first time HR Managers and top talent at all levels in the organization that want to learn or improve their HR management competency so that they can get the very best results from their leadership, teams and colleagues in pursuit of maximum effectiveness, efficiency and great results.



Effective HR management is an on-going process that considers organization structure, personnel procedure, the people and culture required to develop and drive the organization’s strategy that allows a business to achieve its objectives, considering its capabilities, constraints, and the environment in which it operates. Mastery of the HR management process is vital for effective HR leader and leadership, building community and driving business growth.


HR Essentials is a proven approach to HR management development that provides participants with a broad overview of the HR function and the key skills and personal characteristics needed to be effective in any HR management position. The program gives particular attention to organisation (you and others), multitasking, negotiating, communicating and change as it is these areas that we often find HR management practice fail.  The program takes a holistic view of HR management and introduces the delegate to the knowledge, skills and attitude required to behave effectively and confidently as a great HR manager that contributes significantly to their organisation’s community and growth.


The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.



By the end of this course delegates will be able to:

✓Determine HR management

✓Determine the HR manager’s role and responsibilities

✓Determine the essential tasks required to become an effective HR manager

✓Identify the challenges in taking on a HR managerial position and recognize the how to overcome these whilst driving success

✓Recognize and develop key HR management skills

✓Practice new knowledge learnt for insight and accelerated development before returning to work

✓Produce drive to self-develop in HR management

✓Produce positive impact on the overall performance of each delegate and the organization






What is HR Management?

  • The role – gain, train & retain


The Job

  • What is the position that you need to recruit an additional person/persons for?
  • Are there job descriptions in place?
  • Activity – Review case studies


The Advert

  • Where can you advertise? Legislation & company policy
  • Timescales
  • Activity – Design adverts based on case studies or real situations


The Selection Process

  • Application form vs. Curriculum Vitae
  • Telephone Interviews
  • Interview types
  • Activity – Design a selection process for case study
  • Activity – Design an interview for case study


The Right Person

  • What are your success criteria for this job?
  • Informing the unsuccessful applicants in writing
  • Informing the successful applicants in writing
  • Activity – Design informing messages for case study





Employment Law

  • How employment law is created, updated and tested
  • What legislation governs employer and employee behaviours
  • Important Acts – Equality, Data Protection, Health & Safety at Work
  • Activity – Review & discuss case studies


HR Policy

  • How your organisation determines its policies
  • Defining key terms such as worker, employee, and agency worker
  • The process of contract variations and terminations
  • Activity – Review case studies of contracts and terms
  • Disciplinary, grievance and absence policies & procedures


Dealing with Disciplinary Issues

  • Handling a disciplinary matter
  • Holding a disciplinary interview
  • Deciding and implementing action
  • Holding an appeal
  • Activity – Review disciplinary– case study


Managing Performance

  • Defining clear performance standards
  • Assessing & monitoring performance
  • Activity – Design process for managing performance – case study


Effective Decision Making

  • Action-Centred Leadership
  • Activity – Decision Making in Practice




The Appraisal System

  • The value of a system
  • Gathering evidence
  • Giving effective feedback
  • Setting clear objectives
  • Activity – Set your own objectives


Difficult Appraisees

  • Communication skills
  • Communication Styles
  • Listening & questioning skills
  • Activity – Listening exercise


Developing a Training Plan

  • Identifying training needs
  • A strategic Approach
  • Preparing a Training Plan
  • Monitoring Training
  • Activity – Design a method for monitoring training


Developing your People

  • Learning styles
  • Activity – What is your preferred learning style?
  • Effective coaching and mentoring techniques
  • Activity – Coach each other on earlier objectives
  • Developing confidence & self esteem


Continuous Improvement

  • Learning organisation
  • Personal development planning


Key Learning Review

  • Group discussion and professional feedback to consolidate key learning. Delegates will leave the day with a list of development activities to improve their HR management competency back at work.




Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.




The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.




To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.



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