The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.
This course is CPD Certified with each day equivalent to 6.5 hours of CPD
Emotional Intelligence Skills for Improved Personal and Professional Performance
WHO SHOULD ATTEND?
Staff at all levels in the organization that want to improve their emotional intelligence competency so that they can get the very best results from their relationships with others in pursuit of their life and the organization’s goals.
Emotional intelligence (EI) is the innate potential, skill or self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. It describes abilities distinct from, but complementary to, academic intelligence, the purely cognitive capacities measured by IQ. Researchers and business experts agree that people with high emotional intelligence are consistently the top performers in their organizations. They are more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. Mastery of emotional intelligence is vital for personal progression, organizational development and driving business growth.
Emotional Intelligence is a new and refreshing approach to emotional intelligence that provides the fundamental knowledge required to develop awareness of EI and improved performance in and out of work. The program takes a holistic view of emotional intelligence and introduces the delegate to the knowledge, skills and attitude required to utilize the power and energy of one’s emotions to build more productive relationships in any setting at all levels.
The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.
By the end of this course delegates will be able to:
✓ Determine emotional intelligence
✓ Determine how to handle, regulate and inspire emotion
✓ Determine the significance of emotional intelligence on relationship with others, overall productivity and the business result
✓ Determine how to develop emotional intelligence to handle, regulate and inspire emotion for a positive work environment
✓ Develop key emotional intelligence skills
✓ Produce drive to self-develop in emotional intelligence
✓ Produce positive impact on the overall performance of each delegate and the organization
Relevance and significance of Emotional Intelligence
Goleman’s Five Components of EI
Exploring Your EI Strengths
Developing Your EI
Creating a Positive Work Environment Using EI
Key Learning Review
Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.
ON-TRACK FOR GROWTH
The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.
REGISTER FOR THIS COURSE
To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.