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The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.


This course is CPD Certified with each day equivalent to 6.5 hours of CPD

Effective Direction and Purpose

Duration : 3 days 

Goal Setting, Planning and Decision Making for Maximum Growth




Staff at all levels in the organization that wants to improve their goal setting, planning and decision making competency so that they can get the very best results from their leadership, teams and colleagues in pursuit of maximum growth and the organization’s goals.




Goal setting, planning and decision making are the pillars of good personal and business practice at every level. Mastery of the goal setting, planning and decision making process is vital for effective leader and leadership and driving personal and business growth.


Effective Direction and Purpose is a structured approach to individual goal setting, planning and decision making that covers all aspects of the process. The program takes a holistic view of goal setting, planning and decision making at work and introduces the delegate to the knowledge, skills and attitude required to behave consistently and confidently set direction and purpose.


The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.




By the end of this course delegates will be able to:


✓ Determine goal setting, planning and decision making process

✓ Determine the key concepts and techniques involved with effective goal setting, planning and decision making

✓ Determine the need to measure for correction and control

✓ Develop a goal setting, planning and decision making perspective

✓ Develop key goal setting, planning and decision making skills

✓ Recognize tools and techniques for a goal setting, planning and decision making

✓ Practice new knowledge learnt before returning to work

✓ Produce drive to self-develop in in goal setting, planning and decision making

✓ Produce positive impact on the overall performance of each delegate and the organization





  • What is a Goal?
  • Why Set Goals?
    • The 4- Ways That Setting Goals Affects Outcome
    • The Advantage of Goals
  • The Effect of Goal Setting on Individual Performance
    • Goal Commitment
    • Goal Feedback
    • Task Complexity
    • Employee Motivation
    • Video- Daniel Pink “Drive- The surprising thing about what motivates us”
  • Setting SMARTER Goals
    • What is a SMARTER Goal?
    • Why Set SMARTER Goals?
  • Stretched Goals
    • What is a Stretch Goal (Jack Welch, GE)
    • Is A Stretched Goal A Good or Bad Idea (discuss and debate)
  • Measures For Your Goals
  • Limitations
    • Alignment of Your Goals
    • Your Goals And Managing Complexity



  • What is a Plan?
  • What is Forecasting?
  • What is a Strategic Planning?
  • Relationship Between Planning & Forecasting
  • Why Plan?
  • Different Types of Plan
  • Business plan
  • Strategic plan
  • Project and Production Plan
    • Personal Development Plan (PDP)
  • Objectives, Policies & The Plan
  • The Planning Process
  • The Key Elements of a Good Plan
  • Purpose
  • Analysis
  • Conclusion
  • Recommendations
  • Financials
  • Some Planning Tools
    • Scheduling For Simple Projects
    • Scheduling For Large Projects
    • Critical Path Analysis and PERT Charts
  • Implementing Your Plan
    • Kotter’s 8-Step Change Model
  • Test, Measure and Correct Your Plan



  • What is Decision Making?
  • The Difference Between Problem Analysis versus Decision Making
  • Tools & Techniques That Help Your Decision Making
    • Pros & Cons
    • Prioritization
    • Satisficing
  • Stages of Decision Making
    • Orientation Stage- Define The Situation
    • Conflict Stage- Investigate and Debate Alternatives
    • Emergence Stage- Select
    • Reinforcement Stage- Action
  • Types of Management Decision Systems
    • Decision Support System (DSS)
    • Management Information System (MIS)
    • Project Appraisal
      • Cost- benefit analysis
      • Cost-effectiveness analysis
      • Scoring & Weighting
    • Common But Invisible Decision Making Traps
    • Decision Making Paradox
    • Levels of Decision Making
    • Decision Making Performance Review


Key Learning Review

  • Group discussion and professional feedback to consolidate key learning. Delegates will leave the day with a list of development activities to improve their goal setting, planning and decision making competency back at work.




Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.




The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.




To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.

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