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This course is CPD Certified with each day equivalent to 6.5 hours of CPD

Business Meeting Skills

Duration : 1 day

Effective Business Meeting Practice that Motivates for Great Results




Leaders, managers at all levels, and top talent in the organization that want to improve their business meeting competency so that they can get the very best results from their leadership, teams and colleagues in pursuit of the organization’s goals.




Meetings are a part of everyday life and a necessary part of any functioning organization. A business meeting is a group of people who come together because of a (supposedly) common goal but can if not effectively managed, be quite a frustrating, stressful and non-productive experience. Poor performance in any meeting means lost trust and confidence (slow progress) demotivated teams and missed targets. Mastery of effective business meeting practice is vital for effective leader and leadership and driving personal and organizational growth.


Business Meeting Skills is a very practical and proven approach to effective business meeting practice that covers all aspects of the meeting process with particular emphasis given to preparation and implementation (placement and style) as it is in these areas that we see most business meeting facilitation fail. The program takes a holistic view of business meeting practice and introduces the delegate to the knowledge, skills and attitude required to confidently and properly approach any meeting and produce drive and focus for great   results.


The program is well researched, knowledge-based and designed with the individual learner at the centre of the learning process which means that the course is extremely interactive and practical.




✓ Create a common perspective of business meeting practice

✓ Determine the business meeting process

✓ Determine the importance of preparation and structure for effective business meetings

✓ Develop key business meeting skills and techniques

✓ Develop the right mindset for great business meetings

✓ Practice business meetings process and delivery before returning to work

✓ Produce drive to self-develop in business meetings practice

✓ Produce positive impact on the overall performance of each delegate and the organization




Business Meetings

  • What is a Business Meeting?
  • The Benefits of Effective Business Meeting Practice


Individual Style

  • Style versus Situation
    • Identity Iceberg
  • Effective Business Meetings
    • Attributes
    • Barriers
  • Activity: “Self- Assessment”

Complete a self-assessment questionnaire.  Result establishes the individual’s major strengths and weaknesses in effective business meeting practice that will be used later on in the course as a basis to set a personal improvement goal.


Preparation for Great Meetings

  • Your Audience
  • Activity – Develop a checklist for effective meetings
  • Structuring your meeting, priorities and politics
  • Activity – Design your perfect meeting room



  • What is Delivery? Delivery versus Facilitation
  • Preparing For Delivery
  • Activity – What do YOU need to do to prepare?
  • Delivering Your Meeting


Effective Meeting Management

  • Achieving The Correct Pace
  • Handling Questions
  • How to Manage the Challenging Audience
  • Techniques for initiating innovation, gathering output and managing expectations
  • Activity – Develop your meeting close checklist


“The Business Meeting”


Each delegate is given 5 minutes to introduce, state purpose, place and take questions on the topic of their choice prepared as pre-work to the program. The class will then open up a 10 minute discussion that critiques their business meeting skills against those learned earlier in the program. To assist this process each member of the audience (all attendees at this meeting) will be given an observation checklist, which will be used to mark any comments against all aspect of preparation and delivery; the original sheets will be collected and later given to each delegate presenter along with a copy of the video for their review and self-development.



  • Recognize effective meeting structure and techniques
  • Practice key meeting competencies especially:
    • Structure
    • Presence
    • Pace
    • Handling Questions
    • Managing a Challenging Audience
  • Produce key insights and learning


Key Learning Review

  • Professional feedback using a Knowledge Café approach to consolidate learning. Delegates will leave the day with a list of development activities to improve their business meeting competency back at work.




The delegates attending this course will be asked to prepare thought and materials for a 5 minute meeting that they have called to present a case to their boss and his management team (the class) for better conditions and more pay at work. This will be delivered to the class during “The Business Meeting” activity scheduled in Day3.




Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.


The most appropriate training format, content and approach for this course will be discussed with you prior to the start of your course.




The individual leaves this program with a personal action plan to encourage immediate transfer of training to the job.




To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course by clicking on Request a Proposal.

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