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The Whole Thing reserves the right to alter dates, content, venue and the trainer for each course with reasonable notice.


This course is CPD Certified with each day equivalent to 6.5 hours of CPD

Appraisal Skills

Duration : 1 day

Appraisal Skills for Mangers that Improves Individual and Team Performance




New and existing managers, HR professionals and top talent in the organization that want to improve  their appraisal interview competency so that they can get the very best return from their performance management reviews in pursuit of their targets and the organization’s goals.




By the end of this course delegates will be able to:


✓ Determine the appraisal interview

✓ Determine the appraisal process within the performance management cycle

✓ Determine relevant legislation and develop best practice with their appraisals

✓ Develop key appraisal interview skills and techniques including active listening, powerful questioning, giving feedback and creating SMART objectives

✓ Recognise the benefits of coaching performance using GROW for development conversations

✓ Practice new knowledge learnt before returning to work

✓ Produce drive to self-develop in negotiation

✓ Produce positive impact on the overall performance of each delegate and the organization




Relevance and Significance of Appraisals

  • Agreeing definitions: appraisal and performance management
  • Defining the barriers to effective appraisals and reviews
  • The benefits of appraisals and reviews
  • Role and responsibilities as an effective appraiser


Preparation for the Appraisal

  • Aligning appraisal reviews with organisational success
  • Gathering the information you need: drafting an appraisal plan
  • Identifying the causes of poor performance and gathering supporting data
  • Understanding the importance of the organisation’s competencies for staff appraisal and development

The Appraisal Meeting

  • Establishing open and honest communications
  • Questioning and listening skills
  • Planning and conducting a structured, balanced and participative discussion
  • Reviewing current compared to previous performance
  • Overcoming resistance and handling uncooperative individuals


Managing Performance

  • Setting SMART Objectives
  • Addressing issues of poor performance confidently
  • Providing clear, specific and motivational feedback
  • Coaching performance using the GROW approach


Key Learning Review

  • Group discussion and professional feedback to consolidate key learning. Delegates will leave the day with a list of development activities to improve their appraisal competency back at work.




Each delegate will be asked to complete a pre-course questionnaire to determine their individual learning objectives. These will be used by the trainer to give on track training that is focused on the individual learner attending.




The individual leaves this program with a Personal Action Plan to encourage immediate transfer of training to the job.




To register for this course please review the grey box above. If no public course is listed or the location and dates shown don’t suit you then please request a proposal for this course either as a public training course or if you have 6 delegates or more as an in-company training course.


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